Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with CULTRA. Every item is made to order to reduce waste and ensure premium quality.

Orders are typically processed within 2–5 business days before shipping.

During holidays, new product launches, or periods of high demand, processing times may be slightly longer.

Estimated delivery times after your order ships:

United States

Canada

International

Shipping times are estimates and are not guaranteed.

Shipping rates are calculated at checkout based on your destination and the items in your order.

We may offer free shipping promotions from time to time.

Once your order has shipped, you will receive a confirmation email with a tracking number.

Please allow up to 48 hours for tracking information to update.

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided and your order has already entered production or shipped, we may be unable to make changes.

If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.